Nagios
Nagios is an Open Source host, service and network monitoring program. FrontLine has utilized Nagios internally and has deployed Nagios for customers for many years.
We have developed custom applications, reporting and interfaces that enhance Nagios for enterprise deployments. Frontline will integrate, setup, configure, tune and/or manage Nagios, and provide 24x7x365 Enterprise support for the Nagios platform.
Enterprise Support Options Matrix |
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Enterprise |
Custom Support Package |
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| 24x7x365 Support | ● |
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| 8x5 Support | ● |
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| Nagios Troubleshooting | √ |
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| Nagios Patching | √ |
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| Nagios Version Upgrades | ● |
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| Backup of Configurations | ● |
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| Provide Standard Plug-ins | √ |
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| Provide Custom Plug-ins | √ |
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| Configurations of Services | √ |
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| Tuning of Escalations and alerts | √ |
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| Discount off Professional Services | ● |
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| Custom Configurations | √ |
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| Emergency Response Availability | √ |
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| Email Queue for Requests of Changes/adds/deletes/tickets | ● |
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| Support Toll Free number | ● |
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| 4-Business Hour Response | ● |
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| 2-Business Day Response | ● |
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| Pre-set a secure connection to Nagios Server for Support | ● |
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| Remote Engineers to address issues | √ |
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| On-Site Engineers to Address Issues | √ |
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| 2nd and 3rd level support – Security, Networking, Systems, Applications, etc. | √ |
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| Add On services | √ |
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